Answering Service Rep - 3rd shift
Dothan, AL 36301 US
They are offering pay starting at $14.00 per hour on 3rd shift and then go up to $15.00 per hour after training. They also offer an extra $2.00 per hour for working on the weekends and holiday pay for working the major holidays.
They have openings on 3rd shift 10pm-7am - training during your first 3 weeks is typically from 9am-3pm and then you will go to your regular shift.
- Health, dental, and vision insurance
- Life insurance
- Answer incoming phone calls and direct them to the appropriate department or individual
- Take messages and relay them accurately to the intended recipients
- Provide information to callers regarding company services, products, and policies
- Perform data entry tasks to update customer records and maintain accurate call logs
- Handle customer inquiries and resolve complaints or issues in a professional and timely manner
- Minimum of 2+ years experience with multi-line phones
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Proficient in typing and data entry with a high level of accuracy
Personnel Resources is an Equal Opportunity Employer#CL
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