Answering Service Representative
Dothan, AL US
Personnel Resources has a client with immediate openings for Answering Service Representatives in Dothan, AL.
They are offering pay starting at $12.00 during training and it will increase to $15.00 after your training period is over. They also offer an extra $2.00 per hour for working on the weekends and holiday pay for working the major holidays.
They have openings on 2nd shift 2pm-10pm and 3rd shift 10pm-7am - training during your first 3 weeks is typically from 9am-3pm and then you will go to your regular shift.
- Health, dental, and vision insurance
- Life insurance
- Answer incoming phone calls and direct them to the appropriate department or individual
- Take messages and relay them accurately to the intended recipients
- Provide information to callers regarding company services, products, and policies
- Perform data entry tasks to update customer records and maintain accurate call logs
- Handle customer inquiries and resolve complaints or issues in a professional and timely manner
- Minimum of 2+ years experience with multi-line phones
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Proficient in typing and data entry with a high level of accuracy
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more information, please contact us at 334-794-8722.
Personnel Resources is an Equal Opportunity Employer
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