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Answering Service Representative

Dothan, AL

Employment Type: Try Hire Industry: Clerical Job Number: C07 Pay Rate: $12-15/hr

Job Description

Personnel Resources has a client with immediate openings for Answering Service Representatives in Dothan, AL.

They are offering pay starting at $12.00 during training and it will increase to $15.00 after your training period is over. They also offer an extra $2.00 per hour for working on the weekends and holiday pay for working the major holidays.

They have openings on 2nd shift 2pm-10pm and 3rd shift 10pm-7am - training during your first 3 weeks is typically from 9am-3pm and then you will go to your regular shift.


  • Health, dental, and vision insurance
  • Life insurance
  • PTO


  • Answer incoming phone calls and direct them to the appropriate department or individual
  • Take messages and relay them accurately to the intended recipients
  • Provide information to callers regarding company services, products, and policies
  • Perform data entry tasks to update customer records and maintain accurate call logs
  • Handle customer inquiries and resolve complaints or issues in a professional and timely manner


  • Minimum of 2+ years experience with multi-line phones
  • Strong communication skills, both verbal and written
  • Excellent phone etiquette and customer service skills
  • Proficient in typing and data entry with a high level of accuracy

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

For more information, please contact us at 334-794-8722.

Personnel Resources is an Equal Opportunity Employer


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Personnel Resources can connect you with opportunities to build your skills, flexible jobs that fit your lifestyle and companies where you can build a lasting career. You’ll be treated with respect and decency, and given opportunities to work in a safe environment with competitive pay and benefits.

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