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Personnel Resources
https://www.partnerwithexperts.com/wp-content/uploads/2022/05/JB-Square-200x200-2.png
http://www.partnerwithexperts.com
http://www.partnerwithexperts.com
USD
12.50
12.75
HOUR
true
CSS Coordinator
2024-10-02
2024-11-08
Employment Type:
Contract to Perm
Industry: Clerical
Job Number: MP594876102
Pay Rate: $12.50-12.75 / hour
Job Description
We are immediately hiring for a CSS Coordinator at a local transportation company in Dothan, AL. In this role you will ensure each customer has an excellent move experience. In addition, to handling Customer Service duties they will assist with special projects as assigned. Pay will range between $12.50 - $12.75 to start with a Monday - Friday 8am - 5pm schedule. They also offer a full benefits package including medical/dental insurance, a 401k plan, and PTO!
Essential Functions and Duties:
• Makes customer service calls and emails after pack-out / delivery of customer’s household goods or unaccompanied baggage shipments
• Communicates with customer to alleviate any concerns or difficulties with move process
• Effectively communicates with claims department to ensure customer satisfaction
• Solicits surveys for good quality scores after customer’s shipments are packed / delivered
• Clearly and professionally communicates both verbally and in writing daily.
• Data Entry
• Download and use of daily reports
Knowledge & skills:
• Good Computer skills
• Excellent customer service skills and MS Office knowledge
• Excellent written and verbal communication skills
• High school diploma/GED
Personnel Resources is an Equal Opportunity Employer
#CL
Essential Functions and Duties:
• Makes customer service calls and emails after pack-out / delivery of customer’s household goods or unaccompanied baggage shipments
• Communicates with customer to alleviate any concerns or difficulties with move process
• Effectively communicates with claims department to ensure customer satisfaction
• Solicits surveys for good quality scores after customer’s shipments are packed / delivered
• Clearly and professionally communicates both verbally and in writing daily.
• Data Entry
• Download and use of daily reports
Knowledge & skills:
• Good Computer skills
• Excellent customer service skills and MS Office knowledge
• Excellent written and verbal communication skills
• High school diploma/GED
Personnel Resources is an Equal Opportunity Employer
#CL
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About Midland City, AL
Ready to kickstart your career in the vibrant area around Midland City, Alabama? This thriving region boasts a perfect blend of Southern charm, opportunities for growth, and a tight-knit community atmosphere. From the historic Landmark Park and Wiregrass Museum of Art to the delicious Southern cuisine at local eateries like Mama Ninfa's, there is no shortage of enchanting experiences to be had. With professional theaters like the Montgomery Performing Arts Centre and the opportunity to catch a game with the Montgomery Biscuits, the area offers a rich cultural scene. Discover your next career opportunity amidst the beauty of Oak Park and the recreational offerings of Blue Springs State Park. Don't miss out - explore our job listings in this dynamic area today!
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