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Call Center Associate
$19.91-24.89 / hour
Permanent
Permanent
Job ID:
54814647
Job Description
Job Title: Call Center Associate
Salary: $19–$24 per hour
Salary: $19–$24 per hour
Position Summary
The Call Center Associate serves as the first point of contact for customers, providing accurate, efficient, and professional service. This role resolves inquiries, performs account-related transactions, and supports daily call center operations.
Duties and Responsibilities
- Answer customer calls, provide account information, and resolve issues promptly.
- Research and correct account errors and documentation discrepancies.
- Perform account maintenance and assist with electronic services.
- Promote products and services to meet customer needs.
- Complete required reports and support team operations.
Qualifications
- High school diploma or equivalent required.
- 2+ years call center experience required.
- Strong communication and teamwork skills.
- Proficient computer, math, and basic bookkeeping skills.
- Ability to manage high call volume (75+ calls per day) with professionalism and strong work ethic.
Meet Your Recruiter
Personnel Resources
Recruiter
Personnel Resources can connect you with opportunities to build your skills, flexible jobs that fit your lifestyle and companies where you can build a lasting career. You’ll be treated with respect and decency, and given opportunities to work in a safe environment with competitive pay and benefits.
About Dothan, AL
Ready to kickstart your career in the charming city of Dothan, Alabama? With its Southern hospitality, vibrant arts community, and endless outdoor adventures, Dothan offers a unique blend of opportunities for job seekers. Nestled in the heart of the Wiregrass region, this city boasts attractions like the iconic Dothan murals, the Dothan Opera House, and the famous Peanut Festival, showcasing its rich cultural heritage. Explore job openings in this thriving area and discover why Dothan is not just a place to work, but a place to call home. Join us in exploring a city where career growth meets Southern charm.