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Call Center Coordinator

Dothan, AL 36304

Employment Type: Contract Job Number: 53681578 Pay Rate: $13-15 / hour

Job Description

 We are currently in need of a Call Center Coordinator. The pay rate for this position is $13.00-$15.00 per hour based on experience. Job Summary:The Call Center Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.Essential Functions and Duties:
  • Set appointments with customers for branch offices
  • Assist with managing multiple calendars
  • Notify Moving Consultants of their appointments via email or phone
  • Document of all tasks and records that are updated
  • Assist branches with management of sales leads
  • Utilize multiple computer programs to coordinate the many components of an international move
Knowledge, Skills, and Abilities:
  • Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
  • Organizational skills
  • Good telephone etiquette
  • Good interpersonal skills
  • Excellent customer service skills
Required Education and Experience:
  • Required: High School diploma or GED
  • Preferred: Prior call center experience
Working Conditions:
  • Office/Call center environment
  • 90-95% sitting down
  • Computer use is prevalent, along with telephone
Work schedule includes but is not limited to: 8:00–5:00 or 9:00-6:00, Monday-Friday and 8:00-12:00, one to two Saturdays per month
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About Dothan, AL

Ready to kickstart your career in the charming city of Dothan, Alabama? With its Southern hospitality, vibrant arts community, and endless outdoor adventures, Dothan offers a unique blend of opportunities for job seekers. Nestled in the heart of the Wiregrass region, this city boasts attractions like the iconic Dothan murals, the Dothan Opera House, and the famous Peanut Festival, showcasing its rich cultural heritage. Explore job openings in this thriving area and discover why Dothan is not just a place to work, but a place to call home. Join us in exploring a city where career growth meets Southern charm.