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Customer Care Coordinator

Midland City, AL 36350

Employment Type: Contract to Perm Industry: Clerical Job Number: MP726538116 Pay Rate: $12.50 / hour

Job Description

Personnel Resources is looking to hire a Customer Care Coordinator for a local transportation company in Dothan, AL. The ideal candidate will need to be proficient in Word and Outlook, and have great communication skills in person as well as over the phone.
Pay will range between $12.00 - $14.00 per hour and will be working a Monday-Friday 8am-5pm schedule.
  • Collecting pre-move surveys and updating the company software
  • Tracking shipments time of arrival and delivery information
  • Monitor email to clear shipments are the arrive and provide main point of contact for moves internally and externally
  • Secure customer payments and ensure the agent has accurate information
  • Act as liaison between the customer and the agent to determine the best times for crews to come pack and move the shipment
  • Proficient in data-entry/filing
  • Must have strong communication skills
  • Excellent customer service and attention to detail
  • Prior experience with the MS Office Suite

Personnel Resources is an Equal Opportunity Employer

Meet Your Recruiter

Morgan Post

Personnel Resources can connect you with opportunities to build your skills, flexible jobs that fit your lifestyle and companies where you can build a lasting career. You’ll be treated with respect and decency, and given opportunities to work in a safe environment with competitive pay and benefits.

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