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Customer Support Representative
Job Description
Job Title: Customer Support Representative
Pay Rate: $18.00 per hour
This position is responsible for delivering excellent customer support while managing scheduling and service coordination. The ideal candidate is organized, professional, and able to handle multiple tasks in a fast-paced environment.
Job Responsibilities:
- Respond to customer inquiries and provide accurate information regarding services
- Manage bookings, scheduling, and any service changes or updates
- Resolve customer concerns efficiently while maintaining a professional and positive attitude
- Coordinate with dispatch to ensure timely service and communicate any delays
- Maintain accurate records and share customer feedback to help improve overall service quality
Qualifications:
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced setting
- Basic computer skills and problem-solving abilities
- Professional demeanor with strong attention to detail
- Ability to remain calm under pressure
- Strong time management skills and ability to work well in a team environment
Personnel Resources is an equal opportunity employer.
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Personnel Resources
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Personnel Resources can connect you with opportunities to build your skills, flexible jobs that fit your lifestyle and companies where you can build a lasting career. You’ll be treated with respect and decency, and given opportunities to work in a safe environment with competitive pay and benefits.
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Ready to kickstart your career in the charming city of Dothan, Alabama? With its Southern hospitality, vibrant arts community, and endless outdoor adventures, Dothan offers a unique blend of opportunities for job seekers. Nestled in the heart of the Wiregrass region, this city boasts attractions like the iconic Dothan murals, the Dothan Opera House, and the famous Peanut Festival, showcasing its rich cultural heritage. Explore job openings in this thriving area and discover why Dothan is not just a place to work, but a place to call home. Join us in exploring a city where career growth meets Southern charm.