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Field Service Manager

Dothan, AL 36304

Employment Type: Permanent Industry: Direct Placement Job Number: 42537894 Pay Rate: $54,000 / year

Job Description

Join a team as a Field Service Manager to lead and mentor a group of 8-12 satellite installation technicians in the Dothan, AL area. This role focuses on coaching, troubleshooting, and driving high-quality service for satellite customers in a safe and values-driven environment. Excellent bonus opportunities available in addition to your base salary!

Key Responsibilities:
  • Lead and motivate a team of 8-12 technicians to deliver exceptional customer satisfaction
  • Coach, train, and develop technicians for peak performance
  • Provide troubleshooting support and promote upselling of products and services
  • Conduct performance reviews and address employee satisfaction and retention
  • Ensure safety protocols are followed and equipment is maintained
  • Manage day-to-day operations, including team meetings and van inspections

Requirements:
  • 3+ years of experience in managing service/repair teams
  • Strong leadership, communication, and problem-solving skills
  • Hands-on field technical experience (preferred)
  • Ability to prioritize multiple tasks and manage projects
  • Must be able to lift up to 80 pounds, climb ladders, and work in various conditions

Apply now to lead a team dedicated to exceptional service and safety!

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About Dothan, AL

Ready to kickstart your career in the charming city of Dothan, Alabama? With its Southern hospitality, vibrant arts community, and endless outdoor adventures, Dothan offers a unique blend of opportunities for job seekers. Nestled in the heart of the Wiregrass region, this city boasts attractions like the iconic Dothan murals, the Dothan Opera House, and the famous Peanut Festival, showcasing its rich cultural heritage. Explore job openings in this thriving area and discover why Dothan is not just a place to work, but a place to call home. Join us in exploring a city where career growth meets Southern charm.