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Front Desk
Employment Type:
Contract to Perm
Job Number: 48307749
Job Description
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join a team of professionals at a local clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring a smooth and welcoming experience for all visitors while managing various office tasks efficiently. Work hours are Monday-Thursday 7:45am-5pm and Friday 7:45-12pm. Responsibilities
We are seeking a dedicated and friendly Front Desk Agent to join a team of professionals at a local clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring a smooth and welcoming experience for all visitors while managing various office tasks efficiently. Work hours are Monday-Thursday 7:45am-5pm and Friday 7:45-12pm. Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage patient check-ins and check-outs, including scheduling appointments and confirming patient information.
- Handle phone systems to answer inquiries, provide information, and direct calls appropriately.
- Verify insurance and update patient information
- Maintain an organized front desk area, including managing patient files and records.
- Utilize electronic medical record system
- Communicate with other physician's office regarding referrals and medical records
- Schedule patient follow-ups and new appointments
- Previous experience in a medical, dental or vision office is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficient in using computerized systems for scheduling and record keeping.
- Excellent organizational skills with attention to detail.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Experience with phone systems to manage incoming calls efficiently.
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Ready to kickstart your career in the charming city of Dothan, Alabama? With its Southern hospitality, vibrant arts community, and endless outdoor adventures, Dothan offers a unique blend of opportunities for job seekers. Nestled in the heart of the Wiregrass region, this city boasts attractions like the iconic Dothan murals, the Dothan Opera House, and the famous Peanut Festival, showcasing its rich cultural heritage. Explore job openings in this thriving area and discover why Dothan is not just a place to work, but a place to call home. Join us in exploring a city where career growth meets Southern charm.