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Help Desk Specialist

Newton, AL 36352

Employment Type: Permanent Industry: Direct Placement Job Number: MP219919529 Pay Rate: $15.00 / hour

Job Description

We are seeking a skilled Help Desk Specialist to join the team of a growing company in Dothan, AL. The ideal candidate will provide technical support and assistance to internal users, ensuring smooth operation of all systems and applications. Pay starts at $15.00 per hour based on your experience.

Responsibilities
Work with professional individuals on products specific to the transportation industry for school buses, mass transit trains and buses, law enforcement vehicles, and locomotives
Troubleshoot customer issues with products and software
Assist with customer returns
Communicate effectively with customers to diagnose the problem in a timely manner
Communicate with other internal departments to handle the customer's technical needs
Be self-motivated, punctual, professional and dependable
Experience
Proven experience in technical support or help desk role
Strong knowledge of computer hardware and software systems
Familiarity with Mac OS, Windows, and network administration
Proficiency in software troubleshooting techniques
Joining the team as a Help Desk Analyst offers the opportunity to work in a dynamic environment where your technical skills will be valued. If you are passionate about providing excellent customer service and have a knack for problem-solving, we encourage you to apply.

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Meet Your Recruiter

Morgan Post

Personnel Resources can connect you with opportunities to build your skills, flexible jobs that fit your lifestyle and companies where you can build a lasting career. You’ll be treated with respect and decency, and given opportunities to work in a safe environment with competitive pay and benefits.

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About Newton, AL

Explore exciting job opportunities around Newton, Alabama today! Nestled in the heart of Coffee County, this charming town offers a blend of southern hospitality and thriving career prospects. The serene beauty of the nearby Lake Tholocco provides the perfect backdrop for outdoor enthusiasts, while the proximity to Fort Rucker opens doors for those seeking growth in the aviation industry. Discover local delicacies like fried green tomatoes and pecan pie, and immerse yourself in the vibrant arts scene at the Wiggins Art Gallery. With easy access to the Dothan Opera House, Dothan Botanical Gardens, and the nearby Talladega National Forest for outdoor adventures, Newton is the perfect place to build your career and enjoy a fulfilling lifestyle. Start your job search with us today!