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Move Managers
$13.00 / hour
Contract to Perm
Contract to Perm
Job ID:
57470023
Job Description
We are seeking a Customer Care Coordinator (Move Manager) to serve as the primary point of contact for customers throughout the moving process. This role coordinates military and consumer shipments, communicates move details, schedules services, tracks shipments, and ensures a positive customer experience from start to finish.
Responsibilities
- Coordinate and manage military and consumer moves.
- Monitor and process shipment information, surveys, approvals, and documentation.
- Track shipment status, pickup, and delivery schedules.
- Serve as the main liaison between customers, agents, and operations teams.
- Communicate move updates and resolve customer concerns.
- Coordinate claims and assist with damage resolution when necessary.
- Answer phones and provide exceptional customer service.
- Maintain accurate records and update company software.
Qualifications
- High school diploma or equivalent.
- Previous customer service and data entry experience required.
- Strong communication and telephone skills.
- Proficiency with Microsoft Office and ability to learn company software.
- Excellent organizational, problem-solving, and multitasking abilities.
- Ability to remain professional in fast-paced or stressful situations.
Work Environment
- Office-based position.
- Primarily indoor work.
- Extended periods of sitting.
If you are detail-oriented, customer-focused, and enjoy coordinating logistics, we encourage you to apply.
Personnel Resources is an Equal Opportunity Employer.
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About Midland City, AL
Ready to kickstart your career in the vibrant area around Midland City, Alabama? This thriving region boasts a perfect blend of Southern charm, opportunities for growth, and a tight-knit community atmosphere. From the historic Landmark Park and Wiregrass Museum of Art to the delicious Southern cuisine at local eateries like Mama Ninfa's, there is no shortage of enchanting experiences to be had. With professional theaters like the Montgomery Performing Arts Centre and the opportunity to catch a game with the Montgomery Biscuits, the area offers a rich cultural scene. Discover your next career opportunity amidst the beauty of Oak Park and the recreational offerings of Blue Springs State Park. Don't miss out - explore our job listings in this dynamic area today!