Personnel Resources is looking to hire a Senior IT Support Tech for a local manufacturer in the Eufaula, AL area! The ideal candidates will need to be able to provide end-user and PC support for all departments within the plant.

This position offers pay ranging between $24.00 - $25.00 per hour and will be working Monday-Friday 8am-5pm or 9am-6pm.

Benefits:

• Health insurance
• PTO
• Profit Sharing

Job Description:

• Provide first and second level end user IT support for simple to complex technology
• Troubleshooting and fixing system, network, equipment and cabling issues
• Providing end-user training on applications/new systems or equipment
• Performing upgrades/changes, support of phone and voicemail systems, and assisting with the backup process and systems
• Maintaining software and hardware inventories for infrastructure equipment and applications
• Create and maintain help desk tickets to document issues and resolutions
• Document and communicate on issues related to enterprise systems and provide recommendations on solutions

Requirements:

• Associates Degree in Computer Science or related field
• 5+ years experience providing 2nd level IT support is required
• Technical certifications, such as Cisco, Microsoft, Network+, A+ are preferred

For more information, please contact us at 334-794-8722.

Personnel Resources is an Equal Opportunity Employer